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Retention & CX

This is Customer Experience category

Why SaaS customers churn?

by 

Maciej Wilczynski

 in 

Retention & CX

April 20, 2021

Why SaaS customers churn?

How To Turn Terrible Customer Experience Into An Excellent One Care And Provide Options

by 

Maciej Wilczyński

 in 

Retention & CX

April 18, 2019

How To Turn Terrible Customer Experience Into An Excellent One Care And Provide Options

„If you can’t make me love you, at least make me laugh”. Creating valuable KPI from Facebook reactions

by 

Maciej Wilczyński

 in 

Retention & CX

April 3, 2019

„If you can’t make me love you, at least make me laugh”. Creating valuable KPI from Facebook reactions

Aim for the 100! How to measure client satisfaction to get relevant insights

by 

Maciej Wilczynski

 in 

Customer Experience

February 20, 2019

Aim for the 100! How to measure client satisfaction to get relevant insights

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How to manage pricing in times of recession and inflation?

by 

Maciej Wilczyński

 in 

Monetization and Pricing
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